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Testing Customer Experience for Multi-Channel applications - Key Challenges
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As businesses are embracing digital transformation, it has become important to focus on customer experience testing. However, most of the testing done at present is related to user experience testing, not customer experience testing. Wondering what the difference is?
According to Gartner, 35% of customer support will happen on mobile by 2017. Organizations will need to resort to new methods like automation, DevOps etc to ensure a seamless customer
experience in today’s multi-channel environment. Some important challenges they face with customer experience testing are...
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Role of QA in Digital Transformation
This whitepaper deliberates on the impact of Digital Transformation on QA and testing lanscape and how the role of QA and testing is changing in this new digital era. It also talks about what are the key challenges faced in Digital Transformation Testing.
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Popular Blog posts |
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7 Ways to Improve Your Mobile App Testing
With confined testing budgets and such challenges, people often wonder how they can improve their mobile app testing. If you too belong to this league, here are some ways that can help you improve your mobile app testing effectiveness and raise your mobile app quality.
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Things You Need to Know about Software Testing in 2017
Software Testing, a phase which has always been a part of the SDLC did see a lot of transformations and new tool sets being implemented. 2017 has already seen some old habits fade away and new ones being adopted that are perfect from the technology perspective.
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Agile demands a holistic view of testing and Automation
Agile is often perceived as applicable just to development teams, it needs the entire organization to adjust to become truly effective. Let’s see how a holistic view of testing and automation will power agile practices.
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Best practices in Test Data Generation
With emerging trends, the technology is also shifting from code generation paradigm to data model. The main idea behind test data generation is testing the competence of software or an app. testing an app with real data is important to bridge with real time scenarios and makes the necessary changes accordingly.
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Upcoming Event: QAI QUEST 2017
Join us on April 7, 2017 from 10:00 am - 11:00 am CST, for a session on 'Test Data Management for Continuous Integration and Delivery'
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